Frequently Asked Questions
Find answers to common questions about our Italian craftsmanship and services.
Is your jewelry made of authentic Italian gold?
Yes, all our pieces are crafted in Italy using high-quality 14K and 18K gold, hallmarked for authenticity and purity.
Do you offer a warranty on your jewelry?
We provide a 12-month warranty against manufacturing defects to ensure your peace of mind with every purchase.
How should I care for my gold jewelry?
To maintain its brilliance, clean your jewelry with a soft cloth and mild soapy water, and avoid contact with harsh chemicals or perfumes.
Can I get my jewelry resized?
We offer resizing services for most rings. Please contact our support team to confirm if your specific design is eligible.
Is your packaging gift-ready?
Every order arrives in a signature Italy Gold Jewelry luxury box, perfect for gifting or safe storage.
Do you provide certificates of authenticity?
Yes, every item comes with a certificate of authenticity verifying the gold karat and origin.